How we work

Diagnostic → Baseline → Build → Acceptance tests → Go-live → Monthly review.

Acceptance criteria are agreed in writing, in advance, on the client's own catalogue.

1. DiagnosticMap where inquiries and orders leak.
2. BaselineQuantify the cost using the client's own numbers.
3. BuildGround the agent in approved catalogue and policy data.
4. Acceptance testsAgree written tests for price, stock, policy answers, handoff, and refusal behavior.
5. Go-liveLaunch after acceptance criteria pass.
6. Monthly reviewReview the scorecard and drift alarms.