Vs. hiring
A Pakistani customer-service hire is ~Rs 35,000–80,000/month for ONE shift, takes leave, needs training, and the knowledge leaves when they do.
Pricing
A Pakistani customer-service hire is ~Rs 35,000–80,000/month for ONE shift, takes leave, needs training, and the knowledge leaves when they do.
The cost isn't silence, it's confidently wrong answers. In a COD market a made-up discount or stale sale price costs shipping both ways plus the lost sale.
The leak, quantified.
Setup fee billed on acceptance. A written accuracy test on the client's OWN live catalogue is agreed before build starts; setup is due when it passes.
This expires after client 3. Then: 50% to schedule, 50% before go-live.
No lock-in, month to month.