Service deep dive
AI Booking Desk
Inquiry → qualified → booked → confirmed on WhatsApp, reduces no-shows.
Scope
Inquiry qualification, booking flow, confirmation flow, human handoff, and operating review.
Exclusions
No full employee replacement claim, no zero downtime claim, no compliance-on-your-behalf claim.
Acceptance criteria
Written tests are agreed before build completion: qualification rules, confirmation language, handoff behavior, and refusal behavior.
Go-live timeline
- Diagnostic
- Baseline
- Build
- Acceptance tests
- Go-live
- Monthly review